If it's not for you, we'll refund it.

We want you to feel your reading was worth it. If you don't, we'd rather give your money back than keep it.

The promise

You can ask for a full refund within 14 days of receiving your reading — no complicated conditions, no need to explain yourself. We'd love to hear what didn't land, but it isn't required.

How to ask

Write to info@astroly.today from the email you ordered with, and mention your order. We'll confirm and process the refund.

How long it takes

We process refunds to your original payment method via Stripe. Once approved, it usually reaches you within a few business days, depending on your bank.

After 14 days

The 14-day window is our standard goodwill promise. If something has gone wrong with your order even later, still write to us — we'll do what's fair.

This policy sits alongside our terms. It is a promise we add on top of the law, and it does not limit any mandatory consumer rights you have where you live — including, if you are in Australia, your rights under the Australian Consumer Law, and if you are in New Zealand, under the Consumer Guarantees Act 1993. If something has genuinely gone wrong with what we sold you, those rights apply whatever this page says, and after the fourteen days are up.

Last updated: 27 July 2026.